These general terms and conditions of sale govern the relationship between the customer and
/Bingoni as well as the organization and delivery.

The purchaser declares that he/she has read and accepted these terms and conditions of sale before making an immediate purchase or placing an order.

By placing an order, the customer accepts these conditions of sale.

The present general terms and conditions form the contract binding the parties and concern, on the one hand, “the Customer”, the Customer being defined as the person validly representing a legal entity or his own business or a consumer within the meaning of Article I.1, 2° of the Economic Law Code and signifying his agreement to the order form, offer or contract for services issued by Slurps Bingoni traiteur. No deviation from these terms and conditions will be permitted unless agreed in writing by Slurps Bingoni traiteur. Consequently, the customer may not invoke the application of its own general or special terms and conditions, even if these stipulate that they are the only ones applicable. The failure to enforce a clause set out in these terms and conditions shall not be construed as a waiver by Slurps Bingoni traiteur of its right to do so. The customer acknowledges having read and understood these terms and conditions of sale, which may be consulted at any time at https://www.slurps.be/rgpd-cgv/.

  1. Slurps Bingoni catering offers are non-binding. Slurps Bingoni traiteur shall only be deemed to be committed if the offer has been accepted in writing by both parties and the requested advance payments have been made. In any event, the prices contained in the offer will no longer be valid if the offer has not been accepted by the customer and Slurps Bingoni traiteur within fifteen days of the date mentioned on the offer document.
  2. The offer excludes water, fluids and any electricity supply and distribution costs.
  3. Hygiene standards and allergens

    Slurps Bingoni traiteur respects and applies HACCP principles and current legislation. In the event that the product delivered is not consumed immediately upon receipt, the customer must ensure that the required storage conditions are respected. Slurps Bingoni traiteur assumes no responsibility for the improper storage of products after delivery. For sanitary reasons, any uneaten food displayed on the buffets will be discarded. Slurps Bingoni traiteur declines all responsibility if these products are nevertheless taken away, as the cold chain has been broken. All dishes are made in a workshop that uses gluten, peanuts, soy, milk, nuts, celery, mustard, sesame, sulfites and lupin.

    Slurps Bingoni traiteur can therefore not guarantee the total absence of traces of these various allergens in its workshop. Slurps Bingoni traiteur therefore draws the customer’s attention to the potential risks of allergic reactions linked to the consumption of its dishes. Customers are responsible for relaying this information to their guests. Any allergic guest being informed of this risk by the customer is aware of the potential allergic reactions linked to the consumption of the dishes prepared by Slurps Bingoni traiteur. If necessary, the customer must mention, in writing, on the order form, any known allergy among his guests. Slurps Bingoni traiteur reserves the right to refuse the distribution of food to persons at risk.

  4. The offer is calculated for the number of guests. Any change in the number of participants entails a de facto change in the price in relation to the breakdown of fixed costs such as personnel and materials. In any event, Slurps Bingoni traiteur is obliged to revise its prices if the number presumed or ordered is more than 10% lower than that communicated when the “fixed price” offer was drawn up. When work is carried out on a “fixed price” basis, any delay or stoppage not provided for in the agreed conditions will be invoiced to the customer.
  5. Any increase in the price of raw materials, equipment or wages between the time the order is placed and the time it is fulfilled will automatically give rise to a readjustment of the prices, which are established only subject to this express reservation, without this increase exceeding 25% of the amount of the accepted offer.
  6. In the event that the order also includes services, the customer expressly authorizes Slurps Bingoni traiteur to hire the waiters and auxiliary personnel required for the service under the terms and conditions stipulated in the offer, which the customer declares that he is aware of and accepts. The customer undertakes to reimburse these costs on first request. The customer hereby releases Slurps Bingoni traiteur from any liability whatsoever in connection with this mandate and indemnifies it against any action that may be brought against it.
  7. Any changes made after acceptance of the order must be sent to Slurps Bingoni traiteur in writing no later than fifteen days before the start of the event, it being understood that Slurps Bingoni traiteur reserves the right to modify its offer accordingly. In particular, the customer undertakes to give written notice of any increase in the number of guests no later than ten days before the start of the event. If the customer gives notice of an increase in the number of guests less than ten days before the start of the event, he agrees that the additional guests will be charged at 10% more than the price indicated.
  8. The customer shall ensure that access to its premises and their power supply, air conditioning and connections comply in all respects with the technical characteristics and standards of the equipment used.
  9. The Customer undertakes to provide Slurps Bingoni traiteur staff with several parking spaces at the event location. Failing this, the customer agrees to pay the parking charges incurred during the entire event, including set-up and dismantling. These costs will be invoiced to the customer after the event.
  10. The prices mentioned in the offer do not take into account the organizational difficulties encountered on certain sites and may be revised according to circumstances.
  11. Slurps Bingoni traiteur accepts no liability whatsoever for damage of any kind to the property of the Customer or belonging to the participants, whether such damage results from his gross negligence or slight, unintentional, and regardless of where such property has been moved or stored.
  12. Cancellation of an order by the customer must be made by registered mail. In the event of cancellation of the order by the Customer more than fifteen days before the event (date of postmark serving as proof), the Customer undertakes to compensate Slurps Bingoni traiteur up to an amount fixed at 25% of the price of the contract concluded, in addition to reimbursing Slurps Bingoni traiteur for all costs incurred up to the day of cancellation. In the event of cancellation of the order by the Customer less than fifteen days before the event, the Customer undertakes to compensate Slurps Bingoni traiteur up to an amount fixed at 50% of the price of the contract concluded, in addition to reimbursing Slurps Bingoni traiteur for all costs incurred up to the day of cancellation. In the event of cancellation of the order by Slurps Bingoni traiteur for reasons unrelated to force majeure or an event beyond its control, or in the event of non-payment by the customer of the deposits provided for in article 13 of these terms and conditions, the cancellation will result in a lump-sum indemnity in favor of the customer of : – 25% of the order price for cancellations made more than 15 days before the event; – 50% of the amount paid for cancellations made less than 15 days before the event. In the event of cancellation of the order by Slurps Bingoni traiteur for reasons of force majeure, events beyond its control or failure by the Customer to pay the deposits provided for in Article 13 of these terms and conditions, no compensation will be due by Slurps Bingoni traiteur. against her by a member of staff who may have been called upon. 1Force majeure shall mean any sudden, unforeseeable event beyond the control of Slurps Bingoni traiteur, such as fire, natural disaster, storm, explosion, earthquake, act or regulation of a public authority or court decision, strike, lock-out, terrorist attacks or consequences of attacks, disease (epidemic, pandemic such as Corona-virus), lock-down or any other form of social unrest; lack of electricity or other essential services, failure of technical means or any other or similar cause beyond the reasonable control of Slurps Bingoni traiteur. In the event of cancellation of the Contract due to temporary force majeure, the parties are entitled to request postponement of the event (contract revision), which must be carried out within one year of the date on which the force majeure occurred. All sums already paid or due on the date of the occurrence of the force majeure shall remain the property of Slurps Bingoni traiteur. In any event, the parties undertake to find an amicable solution in order to carry out this Contract to the fullest extent possible. In the event of cancellation of the Contract due to force majeure, all sums already paid by the Customer or due on the date of cancellation will be retained by Slurps Bingoni traiteur, except in the case of a Customer who is a consumer within the meaning of the Code of Economic Law, for whom the deposit paid will be reimbursed by Slurps Bingoni traiteur.
  13. If the customer is a company or individual established in Belgium, a deposit of 30% of the total estimated catering offer will be invoiced to the customer upon receipt of written confirmation of the offer. A second deposit, of 40% of the total estimated catering price, will be invoiced to the customer one month before the date of the event. Both deposits must be paid no later than one week before the event. Only receipt of payment of these two instalments, representing 70% of the estimated bid, will confirm performance of the agreed services. In the event of additional services, Slurps Bingoni traiteur reserves the right to issue a supplementary invoice after the event. If the Customer is a company or individual established outside Belgium, a deposit of 100% of the total estimated catering offer will be invoiced. This deposit must be paid at least one week before the date of the event. In the event of additional services, Slurps Bingoni traiteur reserves the right to issue a supplementary invoice after the event. For all customers (Belgium and outside Belgium), in the event of non-payment of deposits on the due date, Slurps Bingoni traiteur reserves the right to cancel or suspend the event without notice or compensation and without prejudice to any rights, as well as to demand payment by operation of law and without formalities of the compensation provided for in article 12 of these general terms and conditions.
  14. All invoices are payable in cash, net and without discount, in euros, to the account mentioned on the Slurps Bingoni traiteur offer. All invoices are addressed solely to the contracting party, i.e. the natural or legal person who signed and confirmed the Slurps Bingoni traiteur offer or order form. At the Customer’s request, Slurps Bingoni traiteur will agree to split an invoice between several natural or legal persons on condition that all of these persons have signed the offer or order form, it being understood that they are jointly and severally liable for all obligations arising from the contract. Any sum unpaid on the due date will automatically give rise, without prior notice, to late payment interest of 1% per month and irreducible fixed compensation of 15% with a minimum of 125 euros by way of damages. Slurps Bingoni traiteur will be liable for the same flat-rate compensation if it fails to provide the service(s) ordered by the Customer at the agreed time, except in the event of force majeure or an event beyond its control. Slurps Bingoni traiteur prefers to send invoices exclusively by electronic means (PDF format). Unless expressly requested otherwise by the Customer within fifteen days of signing the offer or order form, the Customer undertakes to receive invoices from Slurps Bingoni traiteur throughout the contractual relationship and on a permanent basis, at the email address with which it confirmed the offer or order form, and this to the exclusion of any particular platform specific to the Customer. The Customer hereby undertakes to check this email address at the beginning of each month, in order to receive the invoice sent by Slurps Bingoni traiteur.
  15. Any rental of equipment is made under the sole and entire responsibility of the customer, who will be required to compensate for any loss or damage whatsoever that may occur to this equipment, even if fortuitous. In particular, any damage to tablecloths (burns, stains, etc.) or equipment will be invoiced to the customer.
  16. The parties expressly agree that an invoice not validly contested within eight days of the invoice date, by registered mail, will be deemed accepted.
  17. In the event of a justified claim, the liability of Slurps Bingoni traiteur shall not exceed the value of the goods supplied. In any event, Slurps Bingoni traiteur declines all responsibility for delays or failure to deliver in the event of difficulties in accessing the customer’s premises or insufficient preparation of these premises, and more generally in the event of force majeure or events beyond its control. In the event of a claim for which Slurps Bingoni traiteur is liable, the customer agrees not to claim compensation in excess of €500,000 for bodily injury, property damage and consequential loss, and €150,000 for non-consequential loss, being the maximum amount covered by the operating liability insurance policy taken out by Slurps Bingoni traiteur. The customer undertakes to take out all insurance necessary for the type of event he is organizing, in particular for the equipment entrusted to him.
  18. The invalidity of any provision of these terms and conditions shall not affect the validity of the remaining provisions.
  19. This agreement is governed by Belgian law and any dispute relating to it shall be subject to the exclusive jurisdiction of the courts of the district of Brussels.

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bank transactions are handled by Mollie Bank, Keizersgracht 126, 1015 CW Amsterdam, the Netherlands

Secure online payments, by Mollie Bank

We fully comply with the standards set by the European authorities in terms of online payment security. We are constantly under the supervision of the central Dutch bank, DNB. Mollie is listed in the Dutch Central Bank’s register of payment institutions.

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All files processed by Mollie, our own or those of our customers, are stored on Dutch servers. Located in highly protected data centers. The servers are constantly monitored by a team of CNP specialists.

Encrypted banking data, by Mollie Bank

Our PCI-DSS level 1 certification is proof of the level of security we offer to both merchants and consumers.

In general, you can visit our site on the Internet without having to identify yourself or provide any personal information about yourself. However, we may occasionally request information from you. For example, to process an order, establish correspondence or provide a subscription. We may supplement this information to complete a transaction or provide better service.

Internet ordering

All orders must be placed using E-mail or the electronic ordering system set up by
Biotraiteur website

All customers wishing to place an order must first register themselves or their company.

The customer must always state the delivery address, billing address and contact details, as specified in the fields on the order form.

Delivery time

Delivery times for goods delivered to the customer are given purely as an indication and cannot in any case engage our responsibility.

Note: Advance orders are given priority for delivery. Unforeseeable circumstances, such as strikes, fire, flooding, etc., and in general any circumstance that makes deliveries impossible or more difficult, are considered as force majeure.

In any event, we cannot be forced to demonstrate the unforeseeable or invincible nature of these circumstances, nor can we be forced to demonstrate that they render performance of the agreement impossible.


SLURPS.be Biotraiteur will make every effort to supply the goods ordered. If, however, these are not available

Quotations are valid for three months from the date of issue. If, in the meantime, due to epidemics, war or other causes, the general situation may have changed. The price of raw materials or other prices may have risen, so a new estimate will have to be drawn up.

Seller’s liability – Warranty

The Products sold on the SLURPS.be Biotraiteur website comply with the regulations in force within the European Union and have performances compatible with non-professional and/or professional uses.

Products supplied by the Vendor benefit from the right of withdrawal by operation of law and without additional payment, independently of the right of withdrawal, in accordance with legal provisions,
– the legal guarantee of conformity, for apparently defective, damaged or damaged Products or Products that do not correspond to the order,
– the legal warranty against hidden defects resulting from a material, design or manufacturing defect affecting the products delivered and rendering them unfit for use,
in accordance with legal terms and conditions.
In order to assert his rights, the Customer must inform the Vendor, in writing, of the non-conformity of the Products within a maximum of 1 day from delivery of the Products or the existence of hidden defects within a maximum of 1 day from their discovery.
The Vendor will reimburse, replace or repair Products or parts under warranty deemed to be non-conforming or defective.
Shipping costs will be reimbursed on the basis of the invoiced rate, and return shipping costs will be reimbursed upon presentation of receipts.
Refunds for Products found to be non-conforming or defective will be made as soon as possible and at the latest within 60 days of the Seller’s finding of the non-conformity or hidden defect.
The refund will be made by crediting the Customer’s bank account or by Paypal.
The Vendor cannot be held liable in the following cases:
– non-compliance with the legislation of the country to which the products are delivered, which it is the Customer’s responsibility to check,
– in the event of misuse, negligence on the part of the Customer, accident or force majeure.
The Vendor’s warranty is, in any event, limited to the replacement or reimbursement of Products that do not conform or are defective.


The customer has several means of payment:

-cash on delivery

  • the customer can pay by bank transfer before receiving the order or directly online by Bancontact / Visa – Paypal via the secure online payment system .by Mollie Bank NL.

In the event of non-payment of all or part of an invoice by the due date, the unpaid amount will be increased by operation of law and by the following charges

without prior formal notice of a fixed penalty equal to 15%, but not less than 15 Euros.

Failure to pay an invoice by the due date renders all other invoices immediately payable. It also gives
Biotraiteur the right to suspend current contracts for supplies still to be delivered.


Any complaints regarding quality or any other shortcomings must be sent by e-mail at the latest to

Within 12 hours of receipt of goods. Once this deadline has passed, each product delivered is considered to be in accordance with the order.

Any event or circumstance which does not constitute a fault on our part and which could stop, suspend or interrupt the performance of a contract is reserved for our benefit and discharges us from all liability in the same way as a case of force majeure.

Under no circumstances will SLURPS.be Biotraiteur cannot be held responsible for any erroneous display resulting from a technical error.

Biotraiteur will not be held to honor an order resulting from a technical error.

Any complaint concerning the content of the invoice must be made in writing within eight days of receipt. After this period, the invoice will be considered definitively and irrevocably accepted by the purchaser.

Personal information

SLURPS.be Biotraiteur is committed to ensuring that the collection and processing of your data is carried out in a lawful, fair and transparent manner, in accordance with the General Data Protection Regulation (RGPD) and the Law no. 78-17 of January 6, 1978 on data processing, data files and individual liberties.

In accordance with the principle of data minimization, the collection of personal data from its prospects and customers is limited to what is strictly necessary, and indicates the purposes for which the data is collected, whether providing the data is optional or mandatory in order to manage requests, and who will be able to access the data.

Comply with the RGPD regulation (General Data Protection Regulation) supposed to protect all the data stored about their customers.

The list of readers is managed by the specialized site Aweber or SGAR or Mailchimps, Themselves RGPD compliant. The data they store is limited to the First or Last Name you have declared and the e-mail address to which you receive alerts announcing new items.

Your data is protected by iThemes Security

You also know that if you wish to unsubscribe from our lists, simply click on the “Mailchimps” OR “SGAR” link at the bottom of each message to carry out the operation yourself (modification or deletion).

The customer’s personal information and data relating to the visit to our site are confidential and are not accessible to anyone, and are deleted instantly after deletion of your account. If the account remains active, retention varies according to the type of data concerned. For example, statistical data older than 13 months will be deleted while the account remains active. Other data may be deleted at any time during active use of your account, in accordance with the provisions set out above.

The data is used exclusively to improve the quality and personalization of the service.
Biotraiteur service and for the possible formulation of commercial proposals.


You can choose to disable or enable cookies at any time. The purpose of these cookies is to record information relating to navigation on the site (date and time of consultation, page consulted, date and time of click, place of click, etc.). This information enables us to personalize the site, facilitate access to sections etc…

Purpose of cookies

We remind you that refusing to accept cookies may modify your conditions of access to and use of our Sites (e.g. viewing our videos, storing identification information, receiving personalized recommendations, etc.).

In order to manage cookies as closely as possible to your expectations, we invite you to configure your browser in accordance with the above-mentioned purpose of cookies.


Our services are not intended for children, and you are prohibited from using our services if you are under 18 years of age.


Any dispute to which the privacy policy may give rise, in particular concerning its validity, interpretation and execution, their consequences and their aftermath, shall be submitted to the competent courts of Brussels / Belgium.


The Privacy Policy is governed by Belgian law and is written in French. In the event of a dispute, only the French text will be deemed authentic, even if they are translated into several languages. The nullity of a clause does not entail the nullity of the privacy policy. The temporary or permanent non-application of one or more clauses by the service provider SLURPS.be Bingoni shall not constitute a waiver on our part of the other clauses hereof, which shall continue to have full effect.

The customer is invited to write to: postmaster @ slurps . be

Address of
Bingoni :

Publishing director and person responsible for processing your personal data

Bingoni José – tel + 32 477.927.411

Rue de la Jouerie Villers la Ville 1495


Your rights

We are committed to providing you with the right to access,object to, limit anddelete your personal information.

The right ofaccess is understood as the possibility of knowing whether we hold data on you, and if so, the content of this data and the associated purposes, are communicated to you.
The right toobject means that you may refuse to allow your personal information to be used for certain purposes identified at the time of collection.
The right of restriction is understood as options to restrict the automatic processing of the data you have transmitted to us.
The right toerasure means that you can request that your personal information no longer appear, for example, on a mailing list.

To exercise your Rights.

By written, dated and signed request sent to


you may, after providing proof of identity (copy of identity card), obtain, free of charge, written communication of your personal data and, if necessary, rectification of any data that is inaccurate, incomplete or irrelevant. A copy of your data will be sent to you no later than 45 days after receipt of your request.

If at any time you feel that our site is not respecting your privacy,

Please inform us by e-mail at the following address: postmaster @ SLURPS. be

Every effort will be made to identify and correct the problem.

European citizens can appeal to the supervisory authority. Contact CNIL.