Terms and conditions of sale




These terms and conditions of sale govern the relationship between Slurps / Biotraiteur / bingoni and the customer, hereinafter referred to as the Customer or User, who agree to perform the contract in accordance with these terms and conditions of sale. Slurps / Biotraiteur’s stated prices and conditions of sale form the principal of the agreement between Slurps / Biotraiteur and the Customer/User.

By placing an order and using this site, the customer accepts our terms and conditions of sale.

These general terms and conditions of sale apply to all orders and/or contracts to the exclusion of the general terms and conditions of Slurps / Biotraiteur / bingoni customers.

This Site is hosted by OVH.

Registered office: 2 rue Kellermann – France

59100 Roubaix – France, RGPD-compliant itself

In general, you can visit our site on the Internet without having to identify yourself or provide any personal information about yourself. However, we may ask you for information. For example, to process an order, establish correspondence or provide a subscription. We may supplement this information to complete a transaction or provide better service. The present contract grants Slurps / Biotraiteur the right to use the data provided by the Customer for statistical analyses, the results of which will be processed anonymously.

The User declares that he/she accepts the characteristics and recognizes the limits of the Internet and its technical performance.

data circulating on the Internet is not necessarily protected, and the communication by the User to a third party of his/her identifiers, passwords, and in general, of any information deemed by the User to be personal or confidential, is done at his/her own risk,

Users are responsible for taking all appropriate measures to protect their own data and/or software from contamination by viruses on the Internet.

The User is solely responsible for the choice, use and interpretation of the data he/she consults and transfers and for the use of the services offered by Slurps / Biotraiteur / bingoni, which cannot be held liable in any way whatsoever.

Slurps / Biotraiteur / bingoni undertakes to do its utmost to provide Users with reliable and rapid access, available and verified information and/or tools, but cannot be held responsible for errors, lack of availability of information and/or the presence of viruses on the Site.

Internet ordering
All orders must be placed using the electronic ordering system set up by Biotraiteur SLURPS/ Bingoni on the website
www. Biotraiteur .be . /
Only orders placed before 10.15 a.m. the previous day will be taken into account.

All customers wishing to place an order must first register their company. Once Biotraiteur SLURPS/ Bingoni
agrees to integrate the new company into one of its delivery rounds, the customer(s) must register on the website www. Biotraiteur .be

allowing them to order online.
The customer must always state the delivery address, billing address and contact details, as specified in the fields on the order form.
Only orders for meetings are placed online by 12:00 noon the day before.
In order to guarantee delivery times and always offer fresh, high-quality products, a minimum order of €25 per company is required.
If this amount is not reached, delivery will not be possible.

Delivery time
Orders must be placed no later than 10:15 a.m. for next-day delivery (working days) before 1:00 p.m.

The customer may also place an order for other days and specify this on the order form.
It should be noted, however, that some products require special preparation, as in the case of catered meal trays. In this case, the customer must order online 48 hours in advance.
Delivery times for goods delivered to the customer are given purely as an indication and cannot in any case engage our responsibility.

Note: Advance orders are given priority for delivery. Unforeseeable circumstances, such as strikes, fire, floods, etc., and in general any circumstance that makes deliveries impossible or more difficult, will not be taken into account.
are considered to be cases of force majeure.
In any event, we cannot be forced to demonstrate the unforeseeable or invincible nature of these circumstances, nor can we be forced to demonstrate that they render performance of the agreement impossible.

Delivery charges
Delivery is free in Brussels, & B.W. For all other destinations in Belgium, charges are calculated according to your delivery zone (based on postal codes). Delivery charges are exclusive of VAT (21%).

Cancellation or modification
Cancellations are not possible except 24 HOURS IN ADVANCE following agreement by e-mail postmaster@slurps.be

Biotraiteur SLURPS/ Bingoni will make every effort to supply the goods ordered. If these are not available
-Biotraiteur SLURPS/ Bingoni uses mainly fresh products, and as a result the products provided may vary according to the market. Biotraiteur SLURPS/ Bingoni will offer the customer, if he so wishes, to replace the products ordered with comparable products. If the customer does not
If you don’t agree with this proposal, you can always refuse the Biotraiteur SLURPS/ Bingoni proposal without incurring any costs.

The customer has two means of payment:
-cash on delivery
following prior agreement with Biotraiteur / Bingoni, the
payment by bank transfer after receipt of the invoice.
or online using Bancontact/Visa via the
secure online payment system from Ogone. Biotraiteur SLURPS/ Bingoni prices
are shown exclusive of VAT. VAT is 6%.
on all food and beverage products except beer and wine, where it is 21%.
In the event of non-payment of all or part of an invoice on the due date, the unpaid amount will be increased, ipso jure and without prior notice, by a flat-rate penalty equal to 15%, but not less than 15 Euros.
Failure to pay an invoice by the due date renders all other invoices immediately payable. It also gives Biotraiteur SLURPS/Bingoni the right to suspend current contracts for supplies still to be delivered.

Warranties and liability

Any event or circumstance which does not constitute a fault on our part and which could stop, suspend or interrupt the performance of a contract is reserved for our benefit and discharges us from all liability in the same way as a case of force majeure.

Slurps / Biotraiteur / bingoni cannot be held responsible for any incorrect display resulting from a technical error.

Similarly, Slurps / Biotraiteur / bingoni will not be obliged to honour an order resulting from a technical error. Invoice claims

Any complaint concerning the content of the invoice must be made in writing within eight days of receipt. After this period, the invoice will be considered definitively and irrevocably accepted by the purchaser.


Personal information

Slurps / Biotraiteur / bingoni is committed to ensuring that the collection and processing of your data is carried out lawfully, fairly and transparently, in accordance with the General Data Protection Regulation (GDPR) and the Law no. 78-17 of January 6, 1978 on data processing, data files and individual liberties.

In accordance with the principle of data minimization, the collection of personal data from its prospects and customers is limited to what is strictly necessary, and indicates the purposes for which the data is collected, whether providing the data is optional or mandatory in order to manage requests, and who will be able to access the data.

Comply with the RGPD regulation (General Data Protection Regulation) supposed to protect all the data stored about their customers.

The reader list is managed by the specialized site Aweber or SGAR, Themselves RGPD compliant. The data they store is limited to the First or Last Name you have declared and the e-mail address to which you receive alerts announcing new items.

Your data is protected by iThemesSécurity.

You should also know that if you wish to unsubscribe from our lists, simply click on the “Aweber” OR “SGAR” link at the bottom of each message to carry out the operation yourself (modification or deletion).

The customer’s information and personal data relating to the visit to our site are confidential. and are not accessible to anyone, and are deleted instantly after deleting your account. If the account remains active, retention varies according to the type of data concerned. For example, statistical data older than 13 months will be deleted while the account remains active. Other data may be deleted at any time during active use of your account, in accordance with the provisions set out above.

the data is used exclusively to improve the quality and personalization of the Slurps / Biotraiteur / bingoni service and for the possible formulation of commercial proposals.


You can choose to disable or enable cookies at any time. The purpose of these cookies is to record information relating to navigation on the site (date and time of consultation, page consulted, date and time of click, place of click, etc.). This information enables us to personalize the site, facilitate access to sections etc…

Purpose of cookies

We remind you that refusing to accept cookies may modify your conditions of access to and use of our Sites (e.g. viewing our videos, storing identification information, receiving personalized recommendations, etc.).

In order to manage cookies as closely as possible to your expectations, we invite you to configure your browser in accordance with the above-mentioned purpose of cookies.


Our services are not intended for children, and you are prohibited from using our services if you are under 18 years of age.


Any dispute to which the privacy policy may give rise, in particular concerning its validity, interpretation and execution, their consequences and their aftermath, shall be submitted exclusively to the competent courts of Brussels / Belgium.


The Privacy Policy is governed by Belgian law and is written in French. In the event of a dispute, only the French text will be deemed authentic, even if they are translated into several languages. The nullity of a clause does not entail the nullity of the privacy policy. The temporary or permanent non-application of one or more clauses by Nous prestataire/Bingoni shall not constitute a waiver on our part of the other clauses hereof, which shall continue to have full effect.

The customer can always consult his personal data stored by Slurps / Biotraiteur / bingoni. If these are incorrect, incomplete or irrelevant, the customer is invited to inform Slurps / Biotraiteur / bingoni in writing of the corrections, modifications or deletions: postmaster @ Slurps / Biotraiteur .be

Slurps / Biotraiteur / bingoni headquarters address:

Publishing director and person responsible for processing your personal data

Bingoni José – tel + 32 477.927.411

Rue de la Jouerie n,15 Villers la Ville 1495

Your rights

We are committed to providing you with the right toaccess,object to, limit anddelete your personal information.

The right ofaccess is understood as the possibility of knowing whether we hold data on you, and if so, the content of this data and the associated purposes, are communicated to you.
The right toobject means that you may refuse to allow your personal information to be used for certain purposes identified at the time of collection.
The right of restriction is understood as options to restrict the automatic processing of the data you have transmitted to us.
The right toerasure means that you can request that your personal information no longer appear, for example, on a mailing list.

To exercise your Rights.

By written, dated and signed request sent to Slurps / Biotraiteur / bingoni.After providing proof of identity (copy of identity card), you may obtain free written communication of your personal data and, where appropriate, rectification of any data that is inaccurate, incomplete or irrelevant. A copy of your data will be sent to you no later than 45 days after receipt of your request.

If at any time you feel that our site is not respecting your privacy, please let us know by sending an e-mail to :

postmaster @ Slurps / Biotraiteur . be Every effort will be made to identify and correct the problem.

Belgian control authorities responsible.

Brussels Nl.:

Ministerie van Brussel Hoofdstedelijk Gewest,

Bestuur Economie en Werkgelegenheid

Kruidtuinlaan 20 – 1035 Brussel

+32 2 204.21.11

Brussels Fr:

Ministry of the Brussels-Capital Region,

Economic and Employment Administration

Boulevard du Jardin Botanique 20 – 1035 Brussels

+ 32 2 204 21 11


Ministry of the Walloon Region

Direction générale de l’économie et de l’emploi,

Place de la Wallonie, 1 – 5100 Namur

+32 81 33 43 43


Ministerie van de Vlaamse Gemeenschap

Administratie werkgelegenheid

Markiesstraat 1 – 1000 Brussel

+32 2 553 44 12

European citizens can appeal to the supervisory authority. Contact CNIL.